In Australia, not all airlines are pet-friendly. This is because there are many regulations in place before an airline can transport pets. These regulations ensure pets can travel by air safely and securely. Although these regulations may be inconvenient to pet owners, they’ve been put in place to protect your pet’s health and wellbeing during their travels.
Pet-friendly airlines have recently changed their pet travel policy, so now all bookings for pet and animal transport must be made through an approved pet travel specialist. We’re a proud airline partner of both Virgin Australia and Qantas, and are happy to organise all aspects of your pet travel needs. From organising flights, to scheduling vet visits, and ensuring all of your documents are in order, Dogtainers™ can help.
We have strong working relationships with many of the world’s biggest and smallest airlines, both international and domestic. More than just dogs, we are experienced in dog air travel, cat air travel, pet breeder air travel, zoo animal air travel, and more. Working with our airline partners, Dogtainers can help ensure your pet has a travel experience that’s as stress-free as possible. Get a pet travel quote today.
Airlines recommend customers book with commercial pet travel companies like Dogtainers. This is because there are many rules around flying an animal, including making sure your pet has the required vaccinations, paperwork, crate, and more.
You can get an obligation-free Dogtainers quote and book a consultation call where we will run you through the pet transport process, and answer any questions you may have.
Airline requirements for pet travel change depending on which airline you’re flying with. We have dedicated pages for flying pets with Qantas and flying pets with Virgin, including their requirements for pet travel. But in general, to be able to fly, pets must:
Qantas and Virgin allow pets to fly in their cargo area. REX allows pets as checked baggage on some flights. Jetstar doesn’t allow pets at all.
If you want to fly with your dog or other pet in the cabin with you in Australia, you’re out of luck. Although the Civil Aviation Safety Authority changed their rules in December 2021 to allow pets to fly in the cabin with you, no airlines currently allow it.
Service dogs are the exception to this rule. Service Dogs (Guide, Hearing, and Assistance Dogs) are allowed in the cabin on Qantas, Virgin, REX and Jetstar flights. This includes service dogs in training.
No. Australia has a list of “dangerous dog breeds” that are prohibited from flying in Australia. They cannot be imported into Australia, and if they’re already here, they can not fly domestically.
These dog breeds are not allowed to fly in Australia:
We don’t judge a dog by its breed, we know each dog has their own personality and just because they’re a ‘dangerous breed’, it doesn’t mean they’re dangerous. So long as your dog isn’t aggressive, we can transport all dog breeds by road in one of our specialist pet transportation vans.
Maybe. Both Virgin and Qantas have a maximum weight of 65kg per pet, including their crate. REX’s weight limit is 30kg.
If your pet + their crate weighs more than 65kg, don’t worry. We can transport your pet on the road in one of our specialty pet transportation vans.
Brachycephalic breeds, also known as “brachy” breeds, “snub-nosed” breeds, or “flat-faced” breeds, can fly in Australia, but only under certain conditions.
Brachycephalic breeds have a significantly higher risk of health complications due to their short snouts and compromised respiratory systems. Breathing difficulties worsen in warmer conditions, when pets are anxious, or when unacclimated to their transport crate. Because of this, they have more conditions for flying than non-brachy breeds.
Brachy breeds can only fly under the guidance of a pet transport specialist, like Dogtainers. We will manage your booking and advise you of all the relevant conditions and documentation so your pet can fly.
There is no one “best” airline for pet transportation, but there are some factors you should consider when deciding which one is best for you.
Some factors to consider when picking an airline for pet travel are:
We can answer all these questions for you and more during your complimentary pet consultation call. Just fill in our obligation-free Dogtainers quote and we’ll be in touch with you shortly.
Airline pickup and drop off zones vary by airport, but they are typically in the cargo or freight terminal area. Once we’ve confirmed your flights, we’ll let you know exactly where your pet needs to be picked up and dropped off, or can even handle it for you with our Door-to-Door service.
Pet drop off times vary based on the airline, the time of the flight, and the departure location. We have dedicated pages for flying pets with Qantas and flying pets with Virgin, including their specific drop off times. But in general, pets need to be dropped off either 60, 90, or 120 minutes before scheduled departure. We would recommend you to drop off your pets early so the freight team can check your pets in and make sure everything is in place.
Pet pick up times vary based on the airline and the arrival location. We have dedicated pages for flying pets with Qantas and flying pets with Virgin, including their specific pick up times. But in general, pets need to be picked up between 10 to 90 minutes after their flight arrives. We know this is a wide range, but we’ll let you know when your pet needs to be collected once your flight is booked. Alternatively, our team can also pick up your pets from airports and deliver them to the final destination.
For their safety and the safety of others, pets are secured in their crates during the entirety of their flight. This means they don’t have access to a bathroom. We recommend taking your dog for a walk before their flight, so they don’t have a full bladder while flying.
It’s completely normal for your pet to relieve themselves in their crate. You can purchase deluxe vet bedding for domestic flights that can absorb moisture and urine inside the travel crate. The bedding has a rubber backing that makes it non-slip and safer for transportation. If your pet is on an international flight, they are provided with complimentary deluxe vet bedding.
All Australian airlines require pets to fly in an IATA-specified crate. All crates used by Dogtainers are IATA-specified and approved by all domestic and international airlines.
We recommend acclimatising your pet to their travel crate before their travel day arrives. This can make them feel more comfortable while flying. Activities like feeding or having toys and a blanket around the travel crate can help create a positive association with the crate. We can bring you your pet travel crate early to help assist in this process.
We don’t recommend sedating your pet before their flight. Many airlines do not accept sedated pets, as sedated pets can become disorientated, dehydrated, and have travel sickness.
If you are concerned that your pet may be an anxious traveller there are a couple of simple recommendations. On the day of travel, do not feed your pet within 6 hours of their flight. This will help your pet avoid being travel sick. Before your pet is collected, make sure they’ve had adequate exercise. Dogtainers provide a walk when and where possible but nothing beats a run around before we come.
Only IATA-specified crates are airline approved. All Dogtainers crates are IATA-specified, which means they’re accepted by all airlines. We have a range of crate sizes available for hire and for sale.
Airlines can transport pets and non-pet animals. Pets include dogs (not racing greyhounds), cats, rabbits, guinea pigs, domestic fish with no aeration requirements that aren’t intended for resale, and domestic birds that don’t need a permit to travel (maximum four birds per cage).
Animals that aren’t pets include, but are not limited to: reptiles, crocodiles, race horses, zoo creatures, racing pigeons, mice, day old chicks, live coral/rocks, marine animals for aquariums and research purposes, and racing greyhounds.
No. Whether an aeroplane takes animals as cargo depends on the size of the plane. Smaller plans can’t take animals, or can only take one per flight. Bigger planes can carry more pets.
Maybe. There are many more seats for people than there are for pets on an airplane. Because of this, if you want to be on the same flight as your pet, it is best to book their flight first. This does not guarantee you will be on the same flight, but it does give you much better odds.
Once lodged at the airline terminal for the flight the airline staff place your pet in a special waiting area. Your pet will be last to be loaded onto the flight to avoid any lengthy waits in the elements on the tarmac.
On the flight the pets are secured into position in the temperature controlled, pressurised area. Unfortunately, as no people are allowed in the plane’s cargo area, pets cannot be checked on while in transit.
Pets are the first off the plane and are taken to the cargo terminal. If this is a layover before their final destination, Dogtainers staff will provide a comfort stop for your pet if there’s time before their next flight. Airlines will confirm your pet is travelling well and ready for the next leg.
If your pet is flying on an international flight, you’ll receive updates from the airline with pictures at the start and end of the journey. As there’s no people in the cargo area, you cannot get updates on your pet during their flight, unless there’s a layover.
If your pet is flying on a domestic flight, the airline will not update you on your pet’s journey. However, if you elect to have Dogtainers’ drop off or pick up your pet at the airport, we will provide you with updates on how your pet is doing.
Yes, but only under the guidance of a pet transportation specialist, like Dogtainers. There are certain conditions brachy breeds need to follow to fly that don’t apply to non-brachy breeds.
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